Amazon Luna Controller stopped working in Linux Mint

Help Desk Hardware Help
1

My Amazon Luna controller is no longer working in Linux Mint. I only use it through USB cable so its not about batteries, bluetooth, or wifi settings. Yesterday, I played a game with the controller with no issues and all of the sudden today it is not working. Since last playing, I updated my Linux Mint install yesterday and this morning, that is highly likely the cause of the issue.

Note: yes I have posted this on the Linux Mint forum but someone here might know

Steps I took:

  • Searched online via duckduckgo and Google, and I also tried some AI stuff to see if it would find anything on the subject. It seems to be a brand new problem so there is no prior info on it.
  • I have multiple controllers (3), I have tried all 3 and they all have the same problem of not connecting over USB. One of them was literally still in the box and it failed to connect to.
  • i tried updating the firmware on one of the controllers through the Amazon Luna controller phone app and that had no affect.
  • I tried resetting the controller = no affect.
  • I tried connecting it through multiple different ports

I ran lsusb:
It does not show the Amazon controller in the output. It shows other devices that I recognize and also a bunch of “Linux Foundation 3.0 root hub” entries but based on my research that is normal.

I ran dmesg | grep -i usb:
The Amazon Luna controller is recognized here so at least I know it is seen by the system but beyond that nothing else sees it.

Here is the details from grepping my dpkg.log file for what I installed and updated since it worked:

Installed:

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2025-02-25 16:39:23 install linux-modules-6.8.0-54-generic:amd64 <none> 6.8.0-54.56
2025-02-25 16:39:23 install linux-image-6.8.0-54-generic:amd64 <none> 6.8.0-54.56
2025-02-25 16:39:24 install linux-modules-extra-6.8.0-54-generic:amd64 <none> 6.8.0-54.56
2025-02-25 16:39:26 install linux-headers-6.8.0-54:all <none> 6.8.0-54.56
2025-02-25 16:39:29 install linux-headers-6.8.0-54-generic:amd64 <none> 6.8.0-54.56
2025-02-25 16:39:32 install linux-tools-6.8.0-54:amd64 <none> 6.8.0-54.56
2025-02-25 16:39:32 install linux-tools-6.8.0-54-generic:amd64 <none> 6.8.0-54.56

Upgraded:

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2025-02-25 16:39:16 upgrade google-chrome-stable:amd64 133.0.6943.126-1 133.0.6943.141-1
2025-02-25 16:39:23 upgrade libsndfile1:amd64 1.2.2-1ubuntu5 1.2.2-1ubuntu5.24.04.1
2025-02-25 16:39:23 upgrade libsndfile1:i386 1.2.2-1ubuntu5 1.2.2-1ubuntu5.24.04.1
2025-02-25 16:39:25 upgrade linux-generic:amd64 6.8.0-53.55+1 6.8.0-54.56
2025-02-25 16:39:25 upgrade linux-image-generic:amd64 6.8.0-53.55+1 6.8.0-54.56
2025-02-25 16:39:31 upgrade linux-headers-generic:amd64 6.8.0-53.55+1 6.8.0-54.56
2025-02-25 16:39:31 upgrade linux-libc-dev:amd64 6.8.0-53.55 6.8.0-54.56
2025-02-25 16:39:32 upgrade linux-tools-common:all 6.8.0-53.55 6.8.0-54.56
2025-02-25 16:39:32 upgrade xserver-common:all 2:21.1.12-1ubuntu1.1 2:21.1.12-1ubuntu1.2
2025-02-25 16:39:33 upgrade xserver-xephyr:amd64 2:21.1.12-1ubuntu1.1 2:21.1.12-1ubuntu1.2
2025-02-25 16:39:33 upgrade xserver-xorg-legacy:amd64 2:21.1.12-1ubuntu1.1 2:21.1.12-1ubuntu1.2
2025-02-25 16:39:33 upgrade xserver-xorg-core:amd64 2:21.1.12-1ubuntu1.1 2:21.1.12-1ubuntu1.2
2025-02-25 16:39:33 upgrade xwayland:amd64 2:23.2.6-1ubuntu0.2 2:23.2.6-1ubuntu0.4
2025-02-26 10:20:16 upgrade libxml2:amd64 2.9.14+dfsg-1.3ubuntu3.1 2.9.14+dfsg-1.3ubuntu3.2
2025-02-26 10:20:17 upgrade libxml2:i386 2.9.14+dfsg-1.3ubuntu3.1 2.9.14+dfsg-1.3ubuntu3.2
2025-02-26 10:20:17 upgrade libgprofng0:amd64 2.42-4ubuntu2.3 2.42-4ubuntu2.4
2025-02-26 10:20:17 upgrade libctf0:amd64 2.42-4ubuntu2.3 2.42-4ubuntu2.4
2025-02-26 10:20:17 upgrade libctf-nobfd0:amd64 2.42-4ubuntu2.3 2.42-4ubuntu2.4
2025-02-26 10:20:17 upgrade binutils-x86-64-linux-gnu:amd64 2.42-4ubuntu2.3 2.42-4ubuntu2.4
2025-02-26 10:20:18 upgrade libbinutils:amd64 2.42-4ubuntu2.3 2.42-4ubuntu2.4
2025-02-26 10:20:18 upgrade binutils:amd64 2.42-4ubuntu2.3 2.42-4ubuntu2.4
2025-02-26 10:20:18 upgrade binutils-common:amd64 2.42-4ubuntu2.3 2.42-4ubuntu2.4
2025-02-26 10:20:18 upgrade libsframe1:amd64 2.42-4ubuntu2.3 2.42-4ubuntu2.4
2025-02-26 10:20:18 upgrade initramfs-tools:all 0.142ubuntu25.4 0.142ubuntu25.5
2025-02-26 10:20:19 upgrade initramfs-tools-core:all 0.142ubuntu25.4 0.142ubuntu25.5
2025-02-26 10:20:19 upgrade initramfs-tools-bin:amd64 0.142ubuntu25.4 0.142ubuntu25.5
2025-02-26 10:20:19 upgrade libxml2-utils:amd64 2.9.14+dfsg-1.3ubuntu3.1 2.9.14+dfsg-1.3ubuntu3.2
2

update, new day and now works…nothing really changed. I dont know what the problem was or what the solution was. Chalk it up to “meh computers”

3

There are some beautiful wallpapers, look for

mint-artwork in the repo and find all the packages for the

T

series, version 19 through 19.3

Or download this archive of all Linux Mint wallpapers

I really love the coffee wallpaper, it is HUGE, about 7900 x 4400

I applied a cool conical gradient in gimp, it takes several minutes to process each effect, I had to speed up my processor so it wouldn’t take what seemed like 10 minutes. I got it down to a few minutes.

A radial blur is a good fit for this as well, especially for the steel and the beans near the edges.

I also edited the Windows 2000 coffee bean bitmap and colorized it to match, so it wouldn’t have the blue spots on it, just red-brown tones.

4

what relevance does this have for this thread?

5

Relavance and staying on topic is over-rated, you know that, being on a podcast the every single time goes off-topic, so what’s the big idea?

You mentioned Linux Mint and I want to share the 19 release wallpapers, with you and anyone else who reads this, they are incredible and I want them to get more exposure.

Sure I’ll make a new thread, I see your point.